Billing

Paying Your Bill

All PURE Programs insurance policies are enrolled in a quarterly payment plan with the option to pay in full at any time.

Image
senior couple is looking at their mobile devices with smile

How to Pay

All policies are currently paid via personal check. We will be supporting online payment in the near future.

The minimum amount due and the remaining balance on your account are displayed on your quarterly statement. When you first become insured through PURE Programs, your initial invoice will be mailed within two weeks.

Please mail your check to the appropriate location below:

  • For regular PURE Programs payments to Indian Harbor Insurance Company:
    PURE Programs, Lockbox #5965, PO BOX 95000, Philadelphia, PA 19195-0001
  • For regular PURE Programs payments to National Fire & Marine Insurance Company:
    PURE Programs, Lockbox #1312, PO BOX 95000, Philadelphia, PA 19195-0001
  • If you are sending your check via overnight mail:
    Attn: Accounting, PURE Insurance, 44 S Broadway, Suite 301, White Plains, NY 10601

Got questions?

For any questions, please feel free to contact Customer Service at 888.813.7873 during regular business hours (Monday through Friday between 7:00 AM and 9:00 PM ET, and Saturday between 8:00 AM and 8:00 PM ET).

You may also email service@pureinsurance.com, and we will respond to your inquiry in a timely manner.

See billing FAQs

Image
Modern looking office
About us

Making a Claim Is Simple

Call us directly at 888.813.7873 to make a claim.

 

Learn more about claims